Hajj Umrah & Travel Consultant

Full Time

Dhaka

Posted 5 years ago

Develop and expand customer base for Hajj, Umrah & Islamic Tours;
Use promotional techniques and prepare promotional materials to sell Islamic Tour packages;
Handle unforeseen problems and complaints of clients and determine the solution eligibility for money returns;
Ensure all communication both written and verbal is professional, accurate and conducted in a timely manner
Develop new, exciting travel related services;
Sound knowledge about other organizations pricing & service policies;
Experience of booking hotels & transfers in both Pilgrim Cities of Makkah & Madinah
Sound knowledge about Air Ticketing;
Develop Hajj, Umrah &Tour Packages;
Process all of the documents required for the Visa processing;
Act as an intermediary between the various embassies and the agency;
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services;
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.;
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.;
Sound knowledge on worldwide destinations, tours, flights as well as Hajj & Umrah.
Clear concepts on all bookings, issue, reissue and refund policies.
Liaison with travel partners, including airlines and hotels and tour operators.
Maximize revenue by developing and implementing a sales and marketing plan in conjunction with the Management Services Team.

At least 2 year(s)
The applicants should have experience in the following area(s):
Reservation/ Ticketing, Travel Agent, Visa Processing
The applicants should have experience in the following business area(s):
Tour Operator, Travel Agent, Immigration/Visa Processing